Privacy Policy

Fanping Ltd Online Security & Privacy Policy

Posted: July 1, 2015

This Privacy Policy applies to websites owned and operated by Fanping Ltd (hereinafter referred to as "Fanping", "we", "us", or "our"), including www.fanping.org (the "Site" or "Sites"). We respect your privacy and are committed to maintaining and using any information we collect through your use of the Site responsibly, and this Privacy Policy addresses such use and disclosure of your personal information we collect from you. By visiting the Site, or providing your personal information to us, you are accepting the practices described in this Privacy Policy. We reserve the right to modify this Privacy Policy at any time and for any reason. Your continued use of the Site after any change to our Privacy Policy shall be deemed as your acceptance of such changes. Any changes made to this Privacy Policy shall be effective as of the “posted date“ above. We recommend that you check this Privacy Policy periodically to review it and learn about any changes that may have occurred.

Information We Collect About You

We collect Personally Identifiable Information that you provide to us when you: register with the Site, log-in, opt-in to receive our emails, provide us with your student profile information (such as name, address, phone number, date of birth, email address, photo copy of your National ID card, etc.), and upload your student submission video or related content to the Site. We use this Personally Identifiable Information to provide you with our pre-application screening and student verification services (as further described on the Site). While we do provide your Personally Identifiable Information (including any submitted videos or content) to the various universities participating in the student verification program through Fanping, we will provide your Personally Identifiable Information only to those universities or colleges that you have selected on the Site to receive such information. We may also use your Personally Identifiable Information to send you emails about Site maintenance and updates, inform you of significant changes to the Site, our services, respond to requests from your selected universities or colleges, or use your Personally Identifiable Information as set forth in this Privacy Policy. We also collect Non-Personal Information regarding your visit such as IP address, browser type, computer type, operating system, previous site visited, and other information related to your access to the Site. Except as set forth in this Privacy Policy, we do not share your Personally Identifiable Information or any Non-Personal Information with other third parties. By providing your Personally Identifiable Information to Fanping, you hereby consent to the transfer of such Personally Identifiable Information to Fanping, and acknowledge that such information may be transferred outside of your country of residence to the United States of America.

Cookies

We collect Non-Personal Information about your use of the Site through the use of Cookies. A "Cookie" is small text file placed on the hard drive or storage device on your computer or mobile device when you visit the Site. The Cookie stores information about your visit to our Site. Some Cookies are "session" Cookies and only last for the duration of your visit. Other Cookies, known as "persistent" Cookies, remain on your computer or mobile device after the end of each session and store information helpful to your experience. Our Site utilizes both session and persistent Cookies. Every computer or mobile device that accesses the Site is assigned a different Cookie by Fanping. Cookies do not retain any Personally Identifiable Information on your computer. The Cookies allow us to access information that we can then use to improve your browsing or Site experience. Cookies are also used to facilitate a user's log-in, as navigation aids and as session timers. Most web browsers can be set to reject all Cookies. If you reject our Cookies or otherwise disable the Cookie feature on your web browser, certain functions and conveniences of our Site may not work properly. But you do have to accept our Cookies in order to productively use our Site. We do not link Non-Personal Information from Cookies to Personally Identifiable Information without your permission.

Payment Processor

We utilize a third party to process all of your purchases on the Site ("Payment Processor") and it collects the necessary Personally Identifiable Information such as first name, last name, credit card number, and other information needed to necessitate purchases. The Payment Processor's use of such Personally Identifiable Information may be subject to its own Privacy Policy. We only receive information related to the payment status of your account, which does not include your credit card number or other financial account numbers. We recommend that you review the Payment Processor's Privacy Policy. As of the Posted Date, Fanping will be providing these Payment Processing services through www.paypal.com.

Children

We are committed to protecting the privacy of children. Neither Fanping nor any of its services are designed or intended to attract or provide services to children under the age of 16. We do not collect Personally Identifiable Information from any person we actually know is under the age of 16.

Disclosure of Your Information

Except as set forth in this Privacy Policy or as specifically agreed to by you, Fanping will not disclose any Personally Identifiable Information it gathers from you on our Site to any third party. We may only release Personally Identifiable Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; (2) to enforce or apply the Fanping Terms of Use and other agreements; (3) to permit us to pursue available remedies or limit damages; or (4) protect the rights, property, safety or security of Fanping, our employees, contractors, customers, or the visitors of our Site, which includes other companies and organizations for the purposes of fraud protection and credit risk reduction. In the event that we are legally compelled to disclose your Personally Identifiable Information to a third party, we will attempt to notify you unless doing so would violate the law, law enforcement demand or request, or court order. In the unlikely event of a sale of some or all of our business, Fanping may disclose your Personally Identifiable Information to the individual or entity agreeing to purchase, acquire, or merge with Fanping Ltd; however, Fanping shall require such individual or entity to agree to and abide by the terms and conditions of this Privacy Policy.

Disclosure to Third-Party Contractors/Service Providers

Fanping third-party contractors sometimes have limited access to your Personally Identifiable Information in the course of providing products or services to Fanping. These contractors include vendors and suppliers that provide us with technology, website hosting services, and/or content for the operation and maintenance of our Site. We may also engage third-party contractors to help us fulfill orders or maintain and manage our internal databases or computer systems. Access to your Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for Fanping. We also contractually require that our contractors 1) protect the privacy of your Personally Identifiable Information consistent with this Privacy Policy, and 2) not use or disclose your Personally Identifiable Information for any purpose other than providing us with products and services as required by law.

How Fanping Handles Security Internally

Listed below are some of the security procedures that Fanping uses to protect your privacy:

  • Requires both a personal username (log-in name) and a password in order for users to access their Personally Identifiable Information. When setting up an online account, you will be prompted to select a password. The retrieval of Personally Identifiable Information relating to you is only available to you if you provide the correct password that you have created. After providing your password, you can edit or delete your information at any time by updating your profile until you have submitted the final profile to Fanping for submittal to the US university or universities of your choice.
  • Utilizes Secure Socket Layer (SSL) encryption in transmitting Personally Identifiable Information to our servers, for example, during the order process. SSL encryption protects your Personally Identifiable Information from being decoded by anyone other than Fanping. You can tell that you are in secure mode by the following: (i) the “http“ in the web address will be replaced by “https“ and (ii) depending on the browser, you will see a padlock in the lower section of the browser window. In order to take advantage of encryption technology, you must have an Internet browser which supports 128-bit encryption.
  • Closely monitors the limited number of Fanping employees who have potential access to your Personally Identifiable Information.
  • Requires all Fanping employees to abide by our Privacy Policy and to be subject to disciplinary action if they violate it.
  • Backs-up our systems to protect the integrity of your Personally Identifiable Information.

Inherent Risk of Using Internet

Despite Fanping's efforts to protect your Personally Identifiable Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted. You play a role in protecting your information as well. Because your password permits access to your Personally Identifiable Information, please keep your password secret and do not disclose it to others. We recommend that, if you share your computer with other people, you log out and close your browser window when your session is completed. Signing off will help protect your information if you share a computer or are using a computer in an open place.

Links

Our Site may contain links or references to other websites operated by our business partners, universities, colleges, or other third parties. This does not mean that we endorse these websites, or the content contained on or products or services sold through such websites. We do not make any representations or warranties about any website you may access through our Site. They are independent from us, and we have no responsibility for their information or activities. These websites may send their own cookies, collect data, and make use of that data in ways that our Site would not. Be aware that we have no control over these websites and our Privacy Policy does not apply to these sites. We encourage you to read the Privacy Policies and terms of use referenced in the websites you enter.

Contacting Fanping

If you have any questions or concerns regarding our Privacy Policy or our use, storage, or handling of your Personally Identifiable Information, please contact us:

By Email:

By Mail:

Fanping Ltd
8226 Glencullen Ct.
Dublin, OH 43017 USA